• 1. Where can I find the marketing material? (such as banners, logo and thumbnail)

    Please visit the below URL for all SimplePlay marketing materials
    Password: simpleplay

  • 2. Where can I find the RTP of all games? Can I change it on our side?

    You may go to https://www.spapiservice.com/resources and look for Promotion Material. The RTP can be found in the SPAPI_SlotGame_Portfolio. The RTP is fixed and cannot be changed.
    Password: simpleplay


  • 3. Is there any IP district limitation on integration and login request?

    API (Restricted): All countries
    Back Office (Restricted): Hong Kong and Macau
    Game Access (Blocked): China, Hong Kong, Macau and Korea

    Please provide the IP to be added if you would like to test in the restricted regions, thanks.

  • 4. Are there limits on IP Allow List?

    To ensure a high-security level, we have limits on the number of  IP in Allow List as follow:

    API Allow List: 30
    Back Office Allow List: 20
    Game Login Allow List: 20


  • 5. Does API URL support HTTP or HTTPS?

    It supports HTTP.

  • 6. Do you support html5?

    Yes, we support html5 mobile and desktop version.

  • 7. How many decimal points does the amount in API show?

    They round up to 2 decimal points.

  • 8. What is the time zone used in Back Office and API server?

    It is GMT+8 in Back Office and API server.
    Our system counts a day from 12:00:00 p.m. to 11:59:59 a.m.

  • 9. Is Jackpot available on Slot Games?

    All Slot Games have Jackpot.
    We have 2 types of Jackpots.

    Global Jackpot
    - Hosted by SimplePlay
    - 0.2% contributions of the Turnover to be obtained by SimplePlay
    - When your players win, SimplePlay will be responsible for the Jackpot Payouts

    Standalone Jackpot
    - Hosted by client
    - 0.2% contributions of Turnover to the Standalone Jackpot
    - Profit Sharing model of the Standalone Jackpot Win/Loss

Accounts Creation

  • 10. What kinds of accounts do you provide?

    We have two kinds of accounts - agent account and operator account.

    Agents have a back office account to manager all operator accounts.
    Operators have their own back office account and an uniques secret key.

  • 11. Is there a limit on the length of a username?

    Username must be between 2 and 28 Alphanumeric without any symbols.

  • 12. What should we do if we have new operators?

    You should fill in the agent or operator setup form and return to us. We will create the accounts for you.


  • 13. What currencies do you support?

    We support the following currencies: AED, ARS, AUD, BDT, BND, BRL, CAD, CHF, CLP, DKK, EUR, GBP, GHS, HUF, ILS, INR, JPY, KZT, LKR, mXBT, MYR, NOK, NZD, PEN, PHP, PLN, RUB, SEK, SGD, THB, TND, TRY, TWD, UAH, USD, USDT, ZAR

    The following currencies are in 1:1000


  • 14. What languages do you support?
      Slot Game Fishing game
    Traditional Chinese Y Y
    Simplified Chinese Y Y
    English Y Y
    Thai Y Y
    Vietnamese Y Y
    Japanese Y Y
    Bahasa Indonesia Y Y
    Italiano Y
    Malay Y
    Spanish Y